shipping & Returns
Shipping Policy:
1. Shipping Methods and Timelines:
We offer standard shipping to all destinations within the U.S. Estimated delivery times are as follows:
- [Priority Shipping]: [1-3 Business Days]
- [Priority Express Shipping]: [Next Say-Second Day Guarantee]
2. Order Processing Time:
Orders are typically processed and shipped within 7-10 business days. Please note that processing times may be longer for custom orders as well as during peak seasons or holidays.
3. Shipping Costs:
We offer free standard shipping on all order $75.00 or more. For expedited shipping, additional charges may apply based on the order weight and destination.
4. Shipment Tracking:
All orders include tracking information. Once your order is shipped, you will receive a confirmation email with tracking details. You can track your package by visiting USPS.com and entering your tracking number.
5. Shipping Restrictions:
We currently do not offer international shipping. We only ship within the U.S. We are unable to deliver to PO Box addresses.
Return Policy:
1. Eligibility for Returns:
We accept returns for the following reasons:
- Defective or damaged products
- Incorrect items received
2. Return Timeframe:
To initiate a return, please contact our customer support within 3 days of receiving your order. Returns requested after this timeframe may not be accepted.
3. Return Process:
To request a return, please contact our customer support team at Shoplovehate@gmail.com. A representatives will guide you through the return process.
4. Return Shipping:
For defective, damaged, or incorrect items, we will provide a prepaid shipping label for the return.
5. Refunds or Replacements:
Once the returned item is received and inspected, we will process your refund within 72 Hours. Refunds will be issued to the original payment method. If you prefer a replacement item, we will ship it to you at no additional cost.
6. Return Condition:
Returned items must be in their original condition, unused, and in the original packaging. Please include all accessories, tags, and documentation that were included with the product.
7. Exclusions:
The following items are not eligible for returns:
- Personalized or custom-made items unless damaged
- Items marked as final sale
8. Refund Processing Time:
Please allow 5-7 business days for the refund to be processed and reflected in your account. The exact processing time may vary depending on your financial institution.
9. Customer Support:
If you have any questions or need assistance with returns, please contact our customer support team at shoplovehate@gmail.com. We will be glad to assist you.